Susan supports Hemrick O’Malley attorneys and paralegals and ensures the efficient and effective administration of the office. She is responsible for maintaining client profiles, scheduling intake and coordinating client consultation appointments, assembly of court filings and documents and managing other administrative functions for the firm.
She is known for her high degree of attention to quality, details, and correctness. The most rewarding part of her job is informing clients that they have been approved, whether for citizenship, green card, or other immigration goal.
She has worked in a wide variety of diverse industries as an administrative assistant, shorthand stenographer, and transcriptionist. Susan spent 10 years living abroad in Italy, where she became fluent in Italian and worked for the Food and Agriculture Organization of the United Nations.